Specialist Dementia Care at Home in Leicester — Familiar Surroundings, Trusted Support
CQC-regulated, specialist dementia care delivered by trained local carers across Leicester and Leicestershire — helping your loved one remain safely and happily at home.
A dementia diagnosis changes everything — but it does not have to mean leaving home. Remaining in a familiar environment, surrounded by beloved objects, lifelong routines, and trusted people, is one of the most powerful forms of support available.
At Abbey Support & Services, we provide specialist dementia care built around the individual — their history, preferences, pace, and remaining abilities. Our carers are trained in how to communicate at every stage, bring calm to difficult moments, and find genuine joy within each visit.
Why Remaining at Home is So Powerful for People Living with Dementia
Research consistently shows that familiar environments are profoundly beneficial for people living with dementia. The layout of a loved home — where the bathroom is, which chair belongs to whom, the view from the kitchen window — represents a layer of cognitive memory that often remains long after other forms have faded.
Moving a person with dementia to an unfamiliar environment frequently causes significant distress and accelerated confusion. Keeping your loved one at home, wherever safe and possible, can make a genuine and lasting difference.
Consistent Routines Are Medicine. For someone living with dementia, routine is therapeutic. Predictable mealtimes, familiar wake-up sequences, the same walk at the same time — these patterns create a scaffolding of safety and calm.
Our dementia care is built around this principle. We design care plans that preserve existing routines, introduce new ones gradually, and ensure every carer follows those routines precisely.
The Right Carer Changes Everything. Beyond training, the quality of dementia care depends on the relationship between carer and client. The right carer — one whose manner, patience and personality are a genuine fit — can transform the experience entirely.
We invest considerable time in finding that right match. The relationship between our carers and their dementia clients is, in many cases, one of the most meaningful in that person's week.
Related services: Personal Care at Home → · Home Care Overview → · Live-in Care → · Overnight Care →
What Our Dementia Care at Home Service Includes
Every dementia care plan is unique — reflecting the individual's stage, personal history, daily preferences and family involvement.
Consistent Daily Routines
We work with families to establish predictable daily patterns — wake times, mealtimes, activity sequences — that reduce confusion, anxiety and agitation at every stage of dementia.
Medication Prompts & Administration
Medication compliance is critical in dementia care. Our carers prompt, monitor and — where trained — administer medication, recording every dose in the care record.
Meal Preparation & Hydration
Preparing nutritious, familiar meals and ensuring adequate fluid intake — with sensitivity to swallowing difficulties, dietary restrictions or food preferences.
Home Safety Monitoring
Regular safety checks — gas and water taps, door locks, trip hazards, unusual behaviours or wandering patterns — documented and reported to the family.
Cognitive & Reminiscence Activities
Tailored activities that stimulate cognitive function — photographs, familiar music, simple crafts, puzzles, reminiscence conversations, and gentle gardening.
Accompanied Walks & Community Support
Supported outdoor walks, attendance at local memory cafés or day services, and accompanied appointments — maintaining social connection and physical wellbeing.
Personal Care with Specialist Sensitivity
Washing, dressing, continence care and morning routines — delivered with specialist communication techniques and additional patience that dementia care requires.
Advanced Communication Techniques
Dementia-specific communication — non-verbal cues, validation therapy approaches, calm redirection, and responding to repetitive questions with compassion.
Close Family Communication
Regular carer handover notes after every visit, direct updates when anything of concern is observed, scheduled family review calls. Our team is always reachable.
Later-Stage Dementia Support
As dementia progresses, care needs evolve — often to include more intensive personal care, overnight support, or live-in care. We adapt alongside your loved one's journey.
Our Approach — Dementia Care Built Around the Person
Dementia presents differently in every individual. Our approach reflects this reality.
Person-Centred at Every Stage
We start by understanding who your loved one is — not just what their diagnosis is. Their life story, passions, family, humour — all of this shapes how we care for them.
Life History in Every Care Plan
Each dementia care plan includes a life history section — informed by conversations with client and family — so every carer understands the person behind the condition.
Consistent Faces, Consistent Practice
We go to exceptional lengths to ensure your loved one sees the same carer at every visit. Cover carers are fully briefed on routines, communication preferences and comfort triggers.
Regular Review as the Condition Progresses
Dementia is progressive. We conduct formal care plan reviews regularly and respond quickly when families or carers notice changes. Proactive adjustment, not reactive crisis management.
Supporting the Whole Family
We support families by communicating openly, responding to questions at any time, and connecting families with community resources including memory cafés, carer support groups and NHS dementia services.
Dementia Care Visits, Scheduling and Funding
| Minimum Visit Length | 30 minutes — though dementia visits often benefit from longer durations |
| Typical Visit Frequency | 1–4 visits per day, 7 days per week |
| Early Stages | Often 1–2 visits per day for routine support and safety checks |
| Later Stages | Multiple daily visits or live-in care as independence reduces |
| Overnight Care | Available for clients who are unsettled or unsafe overnight |
| Contract Flexibility | Short-term, ongoing, and escalating support as needs change |
| Urgency | Care often arranged within days; urgent cases within 24–48 hours |
Private / Self-Funded
Direct, transparent billing with no hidden charges. Full costs discussed openly before care begins.
Direct Payments
If awarded a personal budget by Leicester City or Leicestershire County Council, direct payments can fund dementia care with Abbey.
NHS Continuing Healthcare
Many individuals with moderate-to-advanced dementia qualify for fully funded care through NHS CHC. We liaise directly with the Integrated Care Board.
Local Authority Commissioning
We can work with local authority dementia care packages subject to commissioning arrangements.
Navigating funding for dementia care can feel overwhelming. Our team explains every option — clearly, honestly and without pressure. Explore all funding options →
How to Arrange Dementia Care at Home — 4 Steps
We understand this can feel like an enormous undertaking. We are here to make every step as clear and supportive as possible.
Get in Touch
Call us on +44 07718 170186, email info@abbeysupportandservices.com, or complete our online form. We respond the same day. You do not need to have everything worked out.
Free Home Dementia Assessment
A specialist member of our team visits to understand your loved one's type and stage of dementia, daily routine, communication preferences, life history, and safety considerations.
Dementia Care Plan & Carer Match
We create a detailed dementia care plan and identify the right carer — not just trained in dementia care, but whose personality and approach are the right fit.
Care Begins & Is Reviewed
Dementia care starts at an agreed time. We review the plan formally at four weeks and regularly thereafter — and respond quickly to changes observed between reviews.
What Families Say About Our Dementia Care
Supporting a loved one with dementia is one of the most emotionally complex journeys a family can face. Here is what some families have shared.
"When my mother was diagnosed, we did not know where to start. Abbey arranged a full assessment within days, matched Mum with a wonderful carer who understands her completely, and the consistency has been transformative. Mum's anxiety has reduced significantly."
— Patricia H., Daughter of client, Oadby
"The fact that the same carer visits Dad every morning cannot be overstated. He knows her face. He knows her voice. And she knows exactly how to communicate with him at this stage — gentle, unhurried, always finding the right moment."
— James F., Son of client, Wigston
"Abbey supported my husband through every stage of his dementia — from early-stage companionship to complex personal care at the end. At every stage they adapted without us having to fight for anything. They were part of our team."
— Glennis T., Spouse of client, Knighton
"I live 200 miles away from my parents. Abbey is my eyes and ears. Every visit is documented, I receive regular calls and I can ring the coordinator any time. They have been a complete lifeline."
— Andrew L., Son of client, Leicester
Regulated, Specialist and Accountable
Abbey Support & Services is fully CQC-registered. Our dementia care service in Leicester is independently regulated, inspected and held to national standards. Every carer who delivers dementia care on our behalf is:
- Fully DBS-checked — enhanced disclosure before first visit
- Dementia care trained — specialist communication, safety monitoring, stage-appropriate activities
- Trained in safeguarding adults and lone working safety
- Supervised regularly by our senior care team
- Supported by a clear, detailed care plan updated at every review
| Provider | Abbey Support & Services |
| Registered Address | 70 Anchor Street, Leicester, LE4 5PU |
| Service Type | Domiciliary home care — including specialist dementia care |
| Years in Service | 13+ years — serving Leicester & Leicestershire since 2011 |
| CQC Profile | View our full CQC report → |
| Reviews | Read reviews on homecare.co.uk → |
Speak to Our Dementia Care Team in Leicester
No obligation, no pressure. Complete the form below and a member of our specialist dementia care team will be in touch within a few hours.
Request a Free Care Assessment
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Frequently Asked Questions — Dementia Care at Home
Dementia Care Across Leicester & Leicestershire
Our specialist dementia care service covers Leicester city and the surrounding area. All carers are locally based.
Other Services Frequently Used Alongside Dementia Care
Ready to Arrange Specialist Dementia Care in Leicester?
Speak to our experienced dementia care team today — no pressure, no obligation. Just a supportive, honest conversation about what your loved one needs.