Domiciliary Home Care in Leicester, Tailored Around You
CQC-regulated home care across Leicester and Leicestershire — delivered by a trusted local team with over 13 years of experience supporting families just like yours.
When someone you love begins to need a little more help at home, finding the right support matters enormously. At Abbey Support & Services, we provide home care in Leicester that is built entirely around the individual — their routines, their preferences, their pace. We are not a national chain. We are a Leicester team, caring for Leicester people.
How Home Care in Leicester Can Help Your Loved One
Abbey Support & Services provides CQC-regulated domiciliary care across Leicester and Leicestershire — helping adults of all ages maintain their independence, daily routines, and dignity in the home they know and love. Whether your loved one needs support once a day or several times daily, we build a care plan that works around their lifestyle, not ours.
Home care is not simply about completing tasks. It is about supporting a person to continue living on their own terms — with the right help at the right time, delivered by someone they trust.
Families tell us that home care from Abbey gives them genuine peace of mind. Knowing a trusted, familiar carer visits regularly means family members can step back from constant worry and focus on their relationship with their loved one — not just their care needs.
We communicate openly with families at all times. You will always know how your loved one is getting on — through carer handover notes, regular phone calls and scheduled reviews of the care plan.
Home care needs change over time. What begins as a short daily visit may grow into multiple daily visits, overnight care, or specialist support. Abbey is here for every stage of that journey — adjusting care plans as needs change, always working in partnership with the client, the family, and wider health professionals.
What Our Home Care Service in Leicester Includes
Our home care service is fully flexible and covers a wide range of daily support needs. Every care plan is written around the individual — nothing is prescribed, and nothing is imposed.
Morning Routines
We help your loved one start the day comfortably and confidently — getting up safely, washing and dressing, preparing breakfast and taking morning medication.
Evening Routines
Our carers support a relaxed end to the day — help with the evening meal, personal care, getting ready for bed and any medication required before sleep.
Personal Care
Dignified, discreet support with bathing or showering, dressing, grooming, oral hygiene and continence care — always delivered with patience and respect.
Medication Support
Prompting, monitoring and — where trained — administering medication to ensure your loved one's health and safety throughout the day.
Meal Preparation
Planning, preparing and serving nutritious meals and snacks throughout the day, monitoring hydration and appetite as part of the care plan.
Light Domestic Tasks
Washing up, light housekeeping, laundry and maintaining a safe, tidy and comfortable living environment as part of the care visit.
Companionship & Social Connection
Conversation, activity support and accompanied outings — helping your loved one stay connected, engaged and emotionally well.
Accompanied Appointments
Transport and support to attend GP, hospital, or community appointments — ensuring nothing gets missed and your loved one is never alone.
Care Plan Reviews
Regular, structured reviews of the care plan to ensure it continues to meet your loved one's needs as circumstances evolve.
Family Communication
Regular updates for family members — carer handover notes, scheduled calls, and direct access to the coordination team whenever you need to talk.
Visit Times, Contracts and Funding Options
Private / Self-Funded
Pay directly for full flexibility over care type, schedule and carer. Invoiced monthly with no hidden charges.
Direct Payments
If your loved one has been awarded a personal budget by Leicester City or Leicestershire County Council, you can use those funds to pay for our home care directly.
NHS Continuing Healthcare
For individuals with a primary health need, NHS CHC funding can cover the full cost of home care. We liaise directly with the Integrated Care Board.
Local Authority Commissioning
We are able to work with local authority-funded packages, subject to commissioning arrangements. Contact us to discuss.
Not sure how to fund care? Our team can guide you through all available options — no obligation. Learn more about funding →
Why Leicester Families Choose Abbey Support & Services
There are several home care providers in Leicester. Here is why families consistently choose Abbey — and why they stay with us.
Same Carer, Every Visit
Wherever possible, your loved one will see the same familiar face at every visit. Carer continuity is not a luxury — it is a fundamental part of quality care.
Genuinely Local
We are based at 70 Anchor Street in Leicester. Our management team is local, our carers are local, and our knowledge of this city and county is genuine.
Flexible From 30 Minutes
Visits scheduled around your loved one's daily rhythm — not squeezed into a predetermined slot. Morning, afternoon, evening, or overnight. Seven days a week.
All Funding Routes Accepted
Private clients, direct payments users, NHS CHC recipients and local authority-funded individuals — we work with all funding sources.
CQC-Regulated & Inspected
Abbey Support & Services is fully registered with the Care Quality Commission. Our service is independently assessed against national standards.
13+ Years of Experience
Founded in Leicester in 2011, we have supported hundreds of families across the city and county. That experience is embedded in everything we do.
How to Get Started with Home Care in Leicester
Getting started with home care does not have to be complicated or stressful. Our four-step process is designed to be clear, supportive and as fast as your situation requires.
Get in Touch
Call us on +44 07718 170186, email info@abbeysupportandservices.com, or complete our online enquiry form. We respond the same day.
Free Home Assessment
We visit at a time that suits you to understand exactly what support is needed — your loved one's needs, preferences and daily routine.
Your Personal Care Plan & Carer Match
We create a tailored, written care plan and carefully select a carer whose skills and personality are the right fit.
Care Begins
Care starts at an agreed time, with your chosen carer. We review the care plan regularly and are always available if something needs to change.
Get in Touch
Call us on +44 07718 170186, email info@abbeysupportandservices.com, or complete our online enquiry form. We respond the same day.
Free Home Assessment
We visit at a time that suits you to understand exactly what support is needed — your loved one's needs, preferences and daily routine.
Your Personal Care Plan & Carer Match
We create a tailored, written care plan and carefully select a carer whose skills and personality are the right fit.
Care Begins
Care starts at an agreed time, with your chosen carer. We review the care plan regularly and are always available if something needs to change.
What Leicester Families Say About Our Home Care
Every family's experience with home care is different. Here is what some of the families we support across Leicester and Leicestershire have told us.
"Abbey have been coming every morning for 14 months now. My dad gets up, washes, gets dressed and has his breakfast — all with the same lovely carer who he genuinely looks forward to seeing. It has transformed his confidence."
— Joanne M.
Daughter of client, Oadby
"We started with one visit a day, and as Mum's needs changed, Abbey adapted without us having to fight for it. They noticed the changes, raised them with us, and adjusted the care plan. That kind of proactive communication is rare."
— David H.
Son of client, Knighton
"The carer they matched my mother with has become part of the family. She is punctual, kind, professional and absolutely devoted to Mum's wellbeing. We feel completely supported as a family."
— Sandra T.
Daughter of client, Evington
"From first call to first visit was four days. Four days. I was expecting weeks of paperwork and assessments. Instead, I got a phone call the same day, an assessment two days later, and a carer at the door by Thursday."
— Robert K.
Son of client, Wigston
Download Our Home Care Brochure
Want to read more about our home care service in Leicester at your own pace — or share the information with other family members?
Regulated, Trusted, and Accountable
Abbey Support & Services is a fully CQC-registered home care provider, regulated by the Care Quality Commission — the independent body that assesses all health and social care providers in England against national standards.
Abbey Support & Services is committed to delivering home care in Leicester that is safe, effective, caring, responsive and well-led — the five standards against which the CQC assesses every registered provider. Our registration is not the ceiling of our ambition. It is the floor.
Request a Free Home Care Assessment in Leicester
No obligation, no pressure. Complete the form below and one of our Leicester team will be in touch within a few hours to discuss your loved one's needs and arrange a convenient time for a free home assessment.
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Frequently Asked Questions — Home Care in Leicester
Home Care in Leicester & Across Leicestershire
Our home care service extends to families across the wider Leicestershire area. Click any location to find out more.
Other Home Care Services in Leicester
Ready to Arrange Home Care in Leicester?
Speak to our friendly, experienced team today — no obligation, no pressure. Just an honest conversation about what your loved one needs.